联通互联网套餐哪个好？近日，很多网友都在讨论这个话题，越来越多老用户通过联通客服投诉，得以换用资费更加实惠的联通互联网套餐。
那么到底联通互联网套餐要如何申请更换，今天就一起来看看联通老用户换互联网套餐攻略吧！
老用户如何换互联网套餐？
联通之前推出的很多互联网套餐，资费比传统的套餐更加优惠，但老用户无法直接通过营业厅 App、客服电话等渠道更换。
但是，其实这是没有道理的，工信部曾经在〔2006〕630 号文件中第二条要求：在同一移动电话归属地内，可以在不改变号码的情况下，自主选择使用本企业的所有资费方案。
因此，老用户可以直接联系客服要求更好互联网套餐，如果被拒，则可以进入到工信部投诉。如无意外，投诉后就可以顺利更换到新的套餐，下面是详细步骤。
一、联系客服更换套餐
这里可以打“10010”客服电话来联系客服，或者关注微信公众号“中国联通微厅”来和人工客服交流，这里以微信公众号的方法为例。
1、关注微信公众号“中国联通微厅”，输入“00”接入人工客服，然后输入地区码，接着等待人工客服接通，等待时长视情况从几分钟到十几分钟不等。
2、直接要求更换套餐，明确告诉客服需要更换的互联网套餐的具体名字。客服会要求提供手机号码、身份证号码、姓名等信息，照办即可。
↑↑↑在微信中接入联通人工客服，要求转套餐
3、客服如果称已经登记申请转入，那对话就可以结束了，等待联通客服的确认电话即可。如果客服拒绝，则可以到工信部申诉了。
1、在向工信部申诉前，需要先联系过客服然后被拒。工信部的具体申诉网址可以点此进入。在申诉中，填写自己的真实资料，然后在申诉内容中填写以下内容。
XX 运营商推出了 XX 套餐，本人已经联系 XX 运营商客服，要求从 XX 套餐转到 XX 套餐，但 XX 运营商拒绝此服务。
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根据信息产业部《信息产业部关于保障移动电话用户资费方案选择权的通知》（信部清〔2006〕630 号）文件中第二条要求：在同一移动电话归属地内，可以在不改变号码的情况下，自主选择使用本企业的所有资费方案。
请工信部对 XX 运营商 XX 分属公司作进一步处理，完成转套餐服务。”
填写的内容大致按照此意思即可，不必照搬模版。
2、如无意外，在投诉后，联通就会有回访电话并对转套餐的要求进行确认，到这里转套餐就水到渠成了。
实际上，这套方法不仅适用于联通，也适用于其他运营商，大家可以视实际情况，按照此思路操作。