Symantec NetBackup 7.6(NBU) FAQ

Symantec NetBackup 7.6 Product Licensing Overview

Product Name : Symantec NetBackup

Product Version : 7.6

Release Date : 2013-12-18

Product Overview

Product Overview

NetBackup with V-Ray technology is the single solution when recovery is needed—whether from tape, disk, snapshot, cloud—in a physical or virtual environment.  Integrated NetApp snapshot replication management, technology to accelerate thousands of backups,
award winning VM protection, and integrated deduplication can help them simplify and reduce costs.  Market leading NetBackup:  One product, any recovery – physical and virtual.

Additional information can be found at the following URL:

http://www.symantec.com/netbackup

A list of Symantec NetBackup agents and options is available at the following URL:

http://www.symantec.com/netbackup/agents-options-add-ons

How to Find Version Number in the Installed Product

UNIX

A version text file is located in the directory structure of the NetBackup software on the client. This file is located in the following NetBackup directory:

/usr/openv/netbackup/bin/version

Novell Target

BP.INI has a version entry that is completed during the installation of the software:

SYS:\OPENV\NETBACK\BP.INI

Novell Non-Target

The version is listed under "Help" in the main browser window.

Windows

A version text file is located in the directory structure of the NetBackup software on the client. This file is located at the following path:

<install_path>\VERITAS\NetBackup\bin\version.txt

It is also possible to obtain the version from the registry. Navigate to the following registry key::

HKEY_LOCAL_MACHINE\SOFTWARE\VERITAS\NetBackup\CurrentVersion

MAC

For MacOS 9.x, the version is in the title of the NetBackup folder and in a version file located in the Configuration folder in the NetBackup Install folder inside the NetBackup Admin folder.

For MacOS X, follow the UNIX instructions above.

Symantec NetBackup 7.6 Capacity Licensing

Symantec NetBackup 7.6 Platform Base Complete Edition includes the following features:

Enterprise Server

Standard Server

Enterprise Client

Standard Client

Data Protection Optimization Add-On

Application and Database Pack

SAP Agent

NDMP Option

Vault Option

Search Option*

OpsCenter Analytics*

Shared Storage Option

Library Based Tape Option

Replication Director

*Activation for all features is included on the same license key, with the exception of Search Option and OpsCenter Analytics.  Customers will receive a second license key which includes activation for these features.

Symantec NetBackup 7.6 Platform Base NDMP Edition includes the following features:

Enterprise Server

Standard Server

Data Protection Optimization Add-On

Vault Option

NDMP Option

Shared Storage Option

Library Based Tape Drive

Replication Director

OpsCenter Analytics*

*Activation for all features is included on the same license key, with the exception of OpsCenter Analytics.  Customers will receive a second license key which includes activation for this feature.

Product Downloads and Media

Product Downloads and Media

This product is available on FileConnect

To download the full version of this software, navigate to the following URL:  https://fileconnect.symantec.com

Enter the M serial number associated with the following product name(s):

?Symantec NetBackup Server 7.6

Symantec NetBackup Enterprise Server 7.6

Symantec NetBackup Platform Base Complete Edition 7.6

Symantec NetBackup Standard Client 7.6

Symantec NetBackup Enterprise Client 7.6

Symantec NetBackup Standard Infrastructure 7.6

Click Submit Serial Number

Choose the product description based on the appropriate language

Click I Agree

Select the appropriate file(s) to download using the check-boxes to the right of the product description.  NOTE: This requires Java.  To view HTTPS downloads for individual files:

Click Expand All.

Click HTTPS Download to the right of the appropriate file.  NOTE:  HTTPS download only allows one file to be downloaded at a time.

Click Download Selected Files

NOTE:  Please refer to the available README.txt download file(s) for assistance with determining the correct software downloads.

NOTE:  FileConnect provides the current release version of the installer.  To review available maintenance releases and patches not on FileConnect, navigate to the following URL:

http://www.symantec.com/business/support/index?page=content&key=15143&channel=TECHNICAL_SOLUTION&basecat=DOWNLOADS

Customers with active support contracts can contact technical support.  Details on how to contact Technical Support are available at the following URL:

http://www.symantec.com/business/support/contact_techsupp_static.jsp

Trialware

Trialware for this product is not currently available.

For further information regarding this product please contact the Symantec Regional Sales team.

Navigate to http://www.symantec.com

Select Shopping

Select Contact Sales

If the correct region is not displayed, please ensure that the correct country is listed next to the map at the top of the web page.

Product Activation

Product Activation

Symantec NetBackup 7.6 is activated using an alpha-numeric key string that is typically 20 to 36 characters long in groups of 4 characters, such as:

A1A1-B1B1-C1C1-D1D1-E1E1

Please refer to the License Certificate for details regarding the node quantity that may be deployed.

Backwards Compatibility

Activation for this version may activate the previous version, Symantec NetBackup 7.5.

NOTE: While this product’s activation may appear to be compatible with version 7.5, it is not designed to function, nor is it supported in this capacity.  For best results, software and activation should be for the same version.

Determining the required quantity of licenses

This software offers multiple metering options:

Traditional Symatec NetBackup licensing determines license quantity per server, per client, etc

Symantec NetBackup Platform Capacity licensing, both Complete Edition and NDMP Edition, determine license quantity per front-end terabyte and drive.

License Meter Changes

Symantec Netbackup Data Protection Optimization Option 250 Front End GB will no longer be offered.

Customers who had 250GB have been upgraded to Symantec Netbackup Data Protection Optimization Option 1 Front End TB.

How to find or request activation

Product activation may be included with the License Certificate. If not, activation may be obtained by registering the “M” serial number(s) from the License Certificate at the Symantec Licensing Portal located at the following URL: https://my.symantec.com

For additional information on the Symantec Licensing Portal, please refer to the User’s Guide located at the following URL:

https://licensing.symantec.com/acctmgmt/help/LicensingPortalFAQ.jsp

How to apply activation

Enter license keys by using one of the following methods:

During Symantec NetBackup master server and media server installation (recommended): The installation script includes prompts for license key installation.

SymantecNetBackup Administration Console: After Symantec NetBackup master server or media server installation:

Open the console

Click  Help

Click License Keys

Click New

Enter the license key

Click Add

Repeat as necessary

Click OK after all keys have been added

Command-line interface (UNIX only): After NetBackup master server or media server installation, use the following command: /usr/openv/netbackup/bin/admincmd/get_license_key

This product does not display support expiration or licensing count information within the console.

How to apply activation for Symantec OpsCenter Analytics

In the OpsCenter console, to add OpsCenter license keys:

Log on to the OpsCenter console as admin

In the OpsCenter console, click Settings

Click Configuration

Click the License tab

Click Add

On the Add License Key pop-up screen, enter license key

Click OK

NOTE: Symantec OpsCenter Analytics is available both in Symantec NetBackup Platform Base Complete Edition, and Symantec NetBackup Platform Base NDMP Edition. It can also be purchased seperately as Symantec NetBackup add-on.

How to view licenses deployed in the product

In the Symantec NetBackup Administration Console, click Help

Click License Keys

Select the license details to view as follows:

Summary of active license features - Displays a summary of actively licensed features

Summary of active capacity-based licensed features - Displays the storage capacity for which the Symantec NetBackup environment is licensed and the capacity in use.  NOTE:  The summary does not display the amount of physical storage space or information on
the Data Protection Optimization Add-on or Virtual Tape Option

All registered license keys details - lists each key installed, the server on which it is installed, when the key was installed, and the features activated by each key

Upgrades and Downgrades

Upgrades and Downgrades

Which Products Get Software Version Upgrade

Any product from Symantec that has a new major release will generate a Software Version Upgrade in the system. Software Version Upgrades are generally available on the public release date of the new Symantec software. Eligibility requires a current support
contract on the related previous version of the product.

Eligibility for Software Version Upgrades

Customers with a current support contract on the release date listed above are eligible for a free-of-charge Software Version Upgrade for each qualified license entitlement.

How Version Upgrades Are Delivered

Software Version Upgrade delivery is initiated on or about the release date of the new version. Version Upgrade Notifications are delivered by email to the technical contacts and the Licensing Portal accounts associated with the licenses.

If a version upgrade notification is not received, verify the licenses that are to be upgraded are registered to or shared with the Licensing Portal account where the upgrade is to be processed.

In addition, verify that the email address associated with the Licensing Portal account is currently valid and that the emails are not being blocked by a spam filter.

For further assistance with upgrading the licenses, please contact the Symantec Enterprise Customer Care Team for your region:

http://www.symantec.com/business/support/assistance_care.jsp

Prior Version Information

Symantec Netbackup 7.6 is an upgrade from Symantec Netbackup 7.5.

Additional Resources

Additional Resources

When visiting Symantec online, please click on the world map and select the appropriate region.  Please note that not all features are available in all regions.

Doing Business with Symantec: http://go.symantec.com/doingbusiness/

How to add or replace Technical Contacts: http://www.symantec.com/business/support/contract_management/index.jsp

How to contact Customer Care:  http://www.symantec.com/business/support/assistance_care.jsp

Version Upgrades FAQ:  http://www.symantec.com/business/products/upgrades/faq/index.jsp

How to Renew Symantec Products: http://www.symantec.com/business/products/licensing/renewals.jsp

How to Order Symantec Products:  http://www.symantec.com/business/products/ordering/index.jsp

Links to Renewals Info:  http://renewals.symantec.com

Trialware: http://www.symantec.com/products/download-security-software

Support Site:  http://www.symantec.com/business/support/index?page=home

Technical Support Phone Numbers:  http://www.symantec.com/support/contact_techsupp_static.jsp

Symantec Partner Locator:  http://partnerlocator.symantec.com/public/search/

时间: 2024-10-13 04:38:27

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