HP StorageWorks MSL2024 Tape Libraries - Tape library Error Codes


Main error codes


Error Code


Description


Details and Solution


80


Can not initialize bar code reader


Power-cycle the unit and retry the operation


81


No response from bar code reader


82


No response from EEPROM on robotic controller


83


Robotic controller generic problem


84


Setting of gripper motor parameters failed

NOTE:?Gripper is the part of the robotics assembly that pinches media in order to grip it.


85


Setting of slider motor parameters failed

NOTE:?Slider is the part of the robotics assembly that plunges in and out for get and put operations.


86


Setting of elevator motor parameters failed

NOTE:?Elevator is the part of the robotics assembly that moves in the vertical direction.


87


Setting of rotation motor parameters failed

NOTE:?Rotation is the part of the robotics assembly that turns the robot to face each magazine and the drive.


88


Setting of sled motor parameters failed

NOTE:?Sled is the part of the robotics assembly that moves the robot towards the OCP or back towards the drive.


89


Gripper obstructed

NOTE:?Gripper is the part of the robotics assembly that pinches media in order to grip it.


Run the Wellness Test


8A


Slider obstructed

NOTE:?Slider is the part of the robotics assembly that plunges in and out for get and put operations.


8B


Elevator obstructed

NOTE:?Elevator is the part of the robotics assembly that moves in the vertical direction.


8C


Rotation obstructed

NOTE:?Rotation is the part of the robotics assembly that turns the robot to face each magazine and the drive.


8D


Sled obstructed

NOTE:?Sled is the part of the robotics assembly that moves the robot towards the OCP or back towards the drive.


8E


Ends of gripper movement not in expected range

NOTE:?Gripper is the part of the robotics assembly that pinches media in order to grip it.


8F


Ends of slider movement not in expected range

NOTE:?Slider is the part of the robotics assembly that plunges in and out for get and put operations.


90


Ends of elevator movement not in expected range

NOTE:?Elevator is the part of the robotics assembly that moves in the vertical direction.


91


Ends of rotation movement not in expected range

NOTE:?Rotation is the part of the robotics assembly that turns the robot to face each magazine and the drive.


92


Ends of sled movement not in expected range

NOTE:?Sled is the part of the robotics assembly that moves the robot towards the OCP or back towards the drive.


93


Gripper reached a position beyond expected range

NOTE:?Gripper is the part of the robotics assembly that pinches media in order to grip it.


94


Slider reached a position beyond expected range

NOTE:?Slider is the part of the robotics assembly that plunges in and out for get and put operations.


95


Elevator reached a position beyond expected range

NOTE:?Elevator is the part of the robotics assembly that moves in the vertical direction.


96


Rotation reached a position beyond expected range

NOTE:?Rotation is the part of the robotics assembly that turns the robot to face each magazine and the drive.


97


Sled reached a position beyond expected range

NOTE:?Sled is the part of the robotics assembly that moves the robot towards the OCP or back towards the drive.


98


Cartridge present sensor not found


99


Slider home sensor not found

NOTE:?Slider is the part of the robotics assembly that plunges in and out for get and put operations.


9A


Rotation home sensor not found

NOTE:?Rotation is the part of the robotics assembly that turns the robot to face each magazine and the drive.


9B


Sled position sensor not found

NOTE:?Sled is the part of the robotics assembly that moves the robot towards the OCP or back towards the drive.


9C


Gripper range of motion out of specification

NOTE:?Gripper is the part of the robotics assembly that pinches media in order to grip it.


9D


Slider range of motion out of specification

NOTE:?Slider is the part of the robotics assembly that plunges in and out for get and put operations.


9E


Elevator range of motion out of specification

NOTE:?Elevator is the part of the robotics assembly that moves in the vertical direction.


9F


Rotation range of motion out of specification

NOTE:?Rotation is the part of the robotics assembly that turns the robot to face each magazine and the drive.


A0


Sled range of motion out of specification

NOTE:?Sled is the part of the robotics assembly that moves the robot towards the OCP or back towards the drive.


A1


Open Mail Slot failed


B0


Command from library controller to robotics controller didn‘t complete in time allotted


B1


Robot controller reported format error on command from library controller


B2


Communication to robot from library controller failed


B3


Robot stopped due to a released magazine


B4


Tape in gripper?sensor did not report the expected value

NOTE:?Gripper is the part of the robotics assembly that pinches media in order to grip it.

  • Remove and inspect the magazine or drive for a stuck tape
  • Run the Wellness Test

B5


Robotic controller not responding to command from library controller

  • Reset the unit
  • Retry the operation
  • If not successful, contact technical support

C0


Network initialization failed


Check network cable,

  • Check the network configuration
  • Power cycle the unit

C1


Telnet interface initialization failed


C2


Web server initialization failed


C6


Ping command did not reach target


C7


Cannot upgrade firmware from USB

  • Retry firmware upgrade, if not successful
  • Attempt a different upgrade method

D0


ROM checksum incorrect


Retry firmware upgrade


D1


RAM error during Power-On-Self-Test


Power-cycle the unit


D2


Read or Write to NVRAM on library controller failed


D3


Time controller failed during Power-On-Self-Test


D4


Internal UART serial communication error


D5


Communication to display failed


D6


Library controller memory error


D7


Fatal system error


D8


Library controller data base error


D9


No SCSI IC detected


DA


In?Wellness Test?the bar code read did not match the previous value for that tape

  • Check the bar code label
  • Run the Wellness Test again

DB


External cooling fan error.

sub-code indicates which fan is affected.

sub-code 00: drive sled #1,
sub-code 01: drive sled #2

NOTE:?Sled is the part of the robotics assembly that moves the robot towards the OCP or back towards the drive.


Check if the fan is operational and not obstructed


F0


Drive exceeded temperature specification


Check ambient temperature conditions and fans


F1


Library controller lost communication with the drive


Re-seat the tape drive


F2


Drive sled5 not present


F3 error


Drive hardware


F4


Time allotted for drive loading exceeded


F5


Time allotted for drive unloading exceeded

  • Attempt Force Tape Eject test
  • Inspect tape for defects after unloading
时间: 2024-11-05 02:19:22

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